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What
types of vehicles does RGW Limo use? |
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We service our customers in
black, luxury vehicles. We have Town Cars,
SUVs and Stretch Limousines with
leather interior and privacy
windows. |
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How many
passengers for a Town Car? |
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Three passengers per party are
recommended for a Town Car. |
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What is
the limit for a luxury SUV? |
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The SUVs have a capacity of
seven passengers, we recommend five
passengers for your comfort and
extra space for luggage. |
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Is the
tip included in my fare? |
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A gratuity of 20%
will be added to the basic rate.
If you feel
like your driver has gone above and
beyond your expectations and would
like to tip him extra, feel free to
show your appreciation. |
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Do I
need to specify how much luggage I
have? |
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No, unless there are more than two
passengers and everyone has luggage.
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What are
RGW‘s cancellation terms and
conditions? |
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Our cancellation policy for
airport transfer is three hours
prior to pick up time. For hourly
reservations, our cancellation
policy is 5 days prior to your
reservation date. Charges for late
cancellation may apply. Please click
here for
Terms and Conditions.
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Will my
credit card be charged at the time
of my reservation? |
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We do not charge your credit
card until the day you travel. If
you reserve a �per hour� trip you
will be charged a deposit of
approximately 30% of your balance on
the same day as your reservation.
The remaining balance will be
charged on the day of your trip.
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How can
I set up an account? |
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Please click on the �open an
account� link on the home page and
fill out the required information
and submit. One of our representatives will
contact you by phone to finalize the
set up of your account. |
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What is
the best way to make a reservation? |
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The most convenient way to make
a reservation is online. You can
make a reservation 24/7 at your
convenience. It is easy and secure.
If you would like to make a
reservation within 24 hours, simply
call us at 888-749-4529.
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How
many days in advance of my trip
should I make my reservation? |
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The farther in advance, the
better to assure we will have a
vehicle available when you need it.
However, we will try our best to
accommodate you on the same day.
Just call us when you are ready to
reserve. |
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How do
I make changes to my reservation? |
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If you have an account with us,
simply log on to your account and
you will be able to edit or cancel
your reservation. |
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Can I
get a quote without making a
reservation? |
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Definitely! To start, just click on
Instant Quote, after giving us some
basic information about your trip,
you will receive a quote. You
can stop there or proceed to make
your reservation. |
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What
if I can not get a quote to my
location? |
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If you are not able to get an
instant quote to your location, this
does not mean that we do not service
your area. Please call us at 888-
749-4529 and one of our representatives will
be happy to assist you in getting
your quote. |
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How
soon before my pickup will my driver
arrive? |
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Your driver will arrive 10
minutes before your pickup time. If
you driver is not there on time,
please call us immediately. |
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Where
will my driver meet me upon my
airport arrival? |
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Your driver will meet you
in baggage claim or at curbside.
If you choose baggage claim, your
driver will be holding a sign with
your name on it. If you choose
curbside, your driver will have your
name sign on the dashboard or side
window of the vehicle. |
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What
if I can not find my driver at the
airport? |
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Please contact us immediately.
Do not leave the airport before
contacting us, your driver is
probably near by trying to make
contact with you. |
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What
if my flight is delayed? |
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We frequently check your flight
status for delays or early arrivals.
If you have boarded a different
flight, please call us immediately.
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